Upcoming Customer Satisfaction Survey: Your Feedback Matters

At TÜV Rheinland, we aim to enhance our products and services, and one of the most effective ways to achieve this is by listening to our valued customers. We are committed to improving our services and ensuring customer satisfaction.

We are pleased to announce our upcoming Customer Satisfaction Survey, launching in April 2025. This survey allows us to gather essential feedback directly from you.

For us, the Customer Satisfaction Survey is more than just a routine exercise—it is an opportunity to understand your experiences with our services and identify areas for improvement. Your feedback plays a crucial role in shaping the future of our services to better meet your needs.

Starting in April, we will invite a selected group of customers to participate in the survey. Invitations will be sent via email, so please keep an eye on your inbox! If you receive an invitation, we encourage you to take a few minutes to share your honest thoughts. The survey will cover various aspects of the most recent service we provided to you. Our market research partner, Netigate, will provide the survey links.

The insights we gain from this survey are treated with the utmost confidentiality and are used solely to improve our services.

If you are selected to participate, we sincerely appreciate your time and input. Your feedback is invaluable in helping us support you better.