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Data protection declaration

DIN CERTCO Gesellschaft für Konformitätsbewertung mbH welcomes you to our websites and is pleased about your interest in our products and services. Data protection and data security for our customers and users have, for time immemorial, been of great significance to our Group. The protection of your personal data is therefore very important and a special concern of ours.

General guidelines and mandatory information

This privacy policy gives you an overview of the type of data collected by DIN CERTCO Gesellschaft für Konformitätsbewertung mbH and what happens to your personal data when you visit our website. We shall treat your personal data confidentially and in compliance with the legal data protection regulations as well as this privacy policy. When you visit our website, your browsing behaviour can be statistically evaluated. This is mainly done using cookies, analysis tools and tools of third-party providers. The analysis of your browsing behaviour is done anonymously in principle; this browsing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using particular tools. You can find detailed information about this in the following guidelines to our privacy policy.

Information about the collection of personal data

In the following sections we shall inform you about the collection and further processing of personal data when you visit our website. Personal data refers to all data which relates to you personally or with which you can be identified personally, e.g. name, address, e-mail address, or user behaviour.

The Controller, according to Article 4 (7) of the EU General Data Protection Regulation (GDPR), is

DIN CERTCO Gesellschaft für Konformitätsbewertung mbH
Alboinstr. 56
12103 Berlin, Germany
Tel.: +49 (0)30 7562-1131
Fax: +49 (0)30 7562-1141
E-Mail: info@dincertco.de (see our legal notice)

You can reach our legally designated data protection specialist at:

  • genau.richtig[at]de.tuv.com with the subject line “Data protection specialist”
  • or through our postal address with the tag “Data protection specialist”

When you contact us by e-mail or via a contact form, we shall store the personal data you submit to us (your e-mail address, your name and your telephone number, if necessary) for purposes of responding to your questions. We shall delete the data connected with this event as soon as its storage is no longer required, or we shall restrict the processing of this data if there are any legal obligations necessitating its storage.

If we engage contracted service providers for individual functions of our service provision, or if we want to use your data for advertising purposes, we shall hereafter inform you in detail about the respective procedures. At the same time, we shall also tell you the fixed criteria for the storage duration.

Insofar as your inquiry necessitates the transmission of personal data to particular recipients, the data will also be shared with third parties. This will always take place within the framework of legal regulations.

This website uses SSL and/or TLS encryption for security reasons and to protect the transmission of confidential contents, e.g. submitted contents of a form. If the encryption is activated, the data transmitted to us cannot be read by third parties too. You can recognise an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock symbol in the browser bar.

The use of the contact details published in connection with the obligatory legal notice for sending explicitly unsolicited advertising and information material is hereby rejected. The operators of the websites reserve the right to take express legal steps in the event of unsolicited circulation of advertising information, for example through spam e-mails.

Your rights

You can assert the following rights against us regarding your personal data:

  • Right to information,
  • Right to rectification or erasure of personal data,
  • Right to restriction of processing,
  • Right of objection to the processing,
  • Right to data portability.

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

Collection of personal data when you visit our website

If you are simply visiting our website for information purposes, that is to say you don’t register or send us any information at all, we shall still collect the following personal data which will be transmitted to our server by your browser.

  • IP address
  • Date and time of your inquiry
  • Time zone difference to Greenwich Mean Time (GMT)
  • Contents of the request (precise page)
  • Access status / HTTP status code
  • The respective amount of data transmitted
  • Website originating the request
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

The legal basis for the processing of your data is Article 6(1) point (f) of the GDPR, which allows the processing of technically requisite data that ensures a stable and secure operation of the website.

In addition to the data mentioned earlier, cookies are stored on your computer when you visit our website. Cookies are small text files which are stored on your hard disk and associated with the browser you use; through these cookies, information is transmitted to the institution which has placed the cookie on your computer (here, our organisation). Cookies cannot run any programmes on or transmit viruses to your computer. They serve the purpose of making our web content more user-friendly and more effective as a whole.

Use of cookies:

  • This website uses the following types of cookies, whose scope and functionality is described here below:
    • Transient cookies (refer to b)
    • Persistent cookies (refer to c)
  • Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. This type of cookie stores what is known as a “session ID” with which different requests from your browser can be assigned to the common session. Through this, your computer can be recognised the next time you visit our website again. Session cookies are deleted when you log out or when you close the browser.
  • Persistent cookies are deleted after a pre-determined period of time, which can vary from one cookie to the next. You can delete cookies at any time through the security settings of the browser.
  • You can configure your browser settings according to your wishes and reject the placement of third-party cookies, for instance, or of all cookies. We would like to point out that in this case you may not be able to use all the functions on this website to the fullest extent.

The legal basis for the processing of your data in this case is still Article 6(1) point (f) of the GDPR (e.g. for proper operation of the website). Insofar as other cookies (e.g. cookies for analysis of your browsing behaviour) are stored on your computer, these will be treated separately in our privacy policy.

Other functions and services of our website

Apart from the purely informative use of our website, we also offer various services which you can use if interested. To do this, you generally have to provide us with more personal data, which we shall use for the provision of the respective service and for which the previously outlined principles of data processing apply.

We shall partly engage external service providers for the processing of your data. These have been carefully selected and commissioned by us; they are bound by our instructions and are regularly monitored by us.

Furthermore, we can share your personal data with third parties if we have arranged to participate in promotions, competitions, conclusion of contracts or other similar services in collaboration with our partners. You can get more information about this by providing your personal details or in the subsequent description of the service offered.

Provided that our service providers or partners have their headquarters in a country outside the European Economic Area (EEA), we shall inform you about the consequences of this state of affairs in the description of the service offered.

Objection to or revocation of the processing of your data

If you have given consent for the processing of your data, you can always revoke this any time. After you have expressed such a revocation to us, it will influence the permissibility of processing your personal data.

Provided that we are basing the processing of your data on the need to balance interests, you can raise an objection to this processing of your data. This is the case if the processing is not required for fulfilment of a contract with you, a fact which we endeavour to outline in the subsequent description of the respective functions. When exercising such a right of objection, we request that you outline the reasons why we should not process your personal data in the manner we have described. In the event that you present to us your reasons, we shall crosscheck the matter and either stop the processing of the data and/or adjust it accordingly, or we shall present compelling counterarguments on the basis of which we shall continue with the data processing.

You can of course object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us of your objection to the use of your data for advertising through the following contact address: By e-mail to genau.richtig[at]de.tuv.com or by post to DIN CERTCO Gesellschaft für Konfonformitätsbewertung mbH, Alboinstr. 56, 12103 Berlin, Germany.

Newsletter, analysis tools and advertising

Newsletter

With your consent, you can subscribe to our newsletter, through which we can keep you informed about our latest interesting offers. The goods and services advertised are mentioned in the declaration of consent.

We use what is known as the “double opt-in procedure” for subscription to our newsletter. This means that after registration, we shall send you a message to the e-mail address you indicated, in which we shall request you to confirm that you wish to receive the newsletter. If you don’t confirm the registration, we shall block the information you submitted and it will then be deleted automatically. In addition, we shall also store the IP address you used and the time of registration and confirmation. The purpose of this procedure is to verify your registration and to enable us to clarify any possible misuse of your personal data, if necessary.

The only mandatory piece of information for the sending of our newsletter is your e-mail address. The provision of further, separately marked data is voluntary and is used for purposes of enabling us to address you personally. After your confirmation, we shall store your e-mail address for the purpose of sending you the newsletter. The legal basis for this is Art. 6(1) (1), point (a) of the GDPR.

You can revoke your consent for the newsletter any time and also unsubscribe from the same. You can perform the revocation by clicking on the link provided in each newsletter e-mail, or by sending a message to the contact address given in our legal notice.

We would like to let you know that we evaluate your user behaviour when we send you the newsletter. For purposes of this evaluation, the e-mails sent contain “web beacons” or “tracking pixels”, which represent one-pixel files which are stored on our website. To carry out the evaluation, we shall link the data specified in Part 1, Section 3 of this policy and the web beacons with your e-mail address and an individual ID. The links contained in the newsletter also contain this ID.

You can object to this tracking any time by unsubscribing to the newsletter. It is possible to unsubscribe through a link in each newsletter. The information you submitted will be stored for as long as you are subscribed to the newsletter. After you have unsubscribed, we shall keep your data for purely statistical reasons.

Analysis tools and advertising

2.1 Webtrekk

Data is collected and stored for marketing and optimisation purposes on this website using Webtrekk (www.webtrekk.com). Webtrekk does not pass on any data to third parties. Usage profiles can be created from this data under a pseudonym.

Webtrekk uses the following cookies:

  • Last click (used for session timeout; duration is one session)
  • Session cookie (used for session identification; duration is one session)
  • Ever cookie (used for the identification of new and returning visitors; duration is 6 months)

You can define in your browser settings whether or not cookies are allowed.

2.2 Bing Ads

The website uses the remarketing function “Bing Ads” provided by Microsoft Corporation One Microsoft Way, Redmond, WA 98052-6399, USA. (“Microsoft Advertising”). Microsoft Bing Ads stores a cookie on your computer if you have reached our website via a Microsoft Bing advert. This enables Microsoft Bing and us to determine that someone has clicked on an advert, been forwarded to our website and reached a previously determined target page (conversion page). We only learn the total number of users that have clicked on a Bing advert and then been forwarded to the conversion page. No personal information regarding the identity of the user is passed on.

If you do not want information on your behaviour to be used by Microsoft as described above, you can refuse the setting of the cookie required for this purpose – for example by configuring the browser setting that disables the automatic setting of cookies generally. You can also prevent the collection of data generated by the cookie relating to your use of the website and the processing of this data by Microsoft by opting out at the following link: http://choice.microsoft.com/en/opt-out. Further information on data protection and the cookies used by Microsoft and in the context of Bing Ads is available on the Microsoft website at https://privacy.microsoft.com/en-us/privacystatement.